Megapath Post Install Escalations
| Title | Name | Phone | Email / Links |
| 1ST LEVEL – OPEN A TROUBLE TICKET | Customer Care | 877-611-6342 Opt. 4 | http://my.megapath.com |
| 2ND LEVEL – REPAIR ESCALATION | Customer Care | 703-429-2390 | support-escalations@megapath.com |
| 3RD LEVEL – LEAD NOC | Mathew Austin | 206-686-5393 | mathew.austin@megapath.com |
| 4TH LEVEL – SENIOR SUPERVISOR | Lish Daelnar | 206-257-3803 | Lish.Daelnar@megapath.com |
| 5TH LEVEL – MANAGER | Mark Marshall | 703-376-2916 | Mark.Marshall@megapath.com |
| 6TH LEVEL – SENIOR MANAGER | Mike Burns | 703-939-9930 | Mike.Burns@megapath.com |
| 7TH LEVEL – SVP, OPERATIONS | Joseph Haines | 678-486-8006 | joseph.haines@fusionconnect.com |
| BILLING | Customer Care | 877-611-6342 Opt. 3 | |
| ENTERPRISE PORTAL | https://bit.ly/2OmNvMJ | ||
| MOVING MEGAPATH SERVICES | Customer Care | 877-611-6342 Opt. 2 | |
| SMB CUSTOMER PORTAL | https://bit.ly/2KDFCjn |
If you have any questions about the resources listed above, please contact us today. We are here to help you give your clients the resources to succeed during this crisis.
